Complex care

What is complex care?

Complex care refers to the comprehensive and coordinated care of individuals with complex medical conditions, disabilities, or injuries that require ongoing medical support and monitoring. Complex care involves a multidisciplinary team approach, incorporating medical professionals, therapists, and caregivers to provide personalised care and support suited to the exact needs of each individual.


Complex care services

Our range of complex care services include:

  • Tracheostomy care: Our experienced nurses and respiratory therapists provide tracheostomy care, including tube changes, suctioning, and oxygen therapy.
  • Ventilator care: Includes setting up, monitoring, and troubleshooting, to for individuals with respiratory failure needing specialist equipment.
  • Wound care: Our wound care specialists provide comprehensive wound care including dressing changes, removal of dead or infected skin to support improved healing, and vacuum assisted therapy.
  • Pain management: We offer personalised pain management plans incorporating medication, therapy, as well as alternative approaches to ensure the best possible result.
  • Rehabilitation therapy: Our rehabilitation therapists provide physical, occupational, and speech therapy to help individuals regain function, mobility, and independence.
  • Nutritional support: Our registered dietitians provide personalised nutritional support, including meal planning, feeding tube management, and nutrition education.
  • Medication management: Our pharmacists and nurses work together to manage medications, monitor side effects, and optimise therapy and / or recovery.

Complex care is for individuals who have:

  • Complex medical conditions such as spinal cord injuries, traumatic brain injuries, and neurological disorders.
  • Chronic conditions such as diabetes, heart failure, and chronic obstructive pulmonary disease (COPD).
  • Disabilities such as physical disabilities, learning disabilities, and developmental disabilities.
  • Injuries such as traumatic injuries, surgical recoveries, including rehabilitation needs.

We welcome all enquiries. Please get in touch to discuss your needs. Call 01305 534070 or use our contact us form.

To the caregiver who helped my mother, thank you so much for all that you have done for us. Thank you so much for the services you provide. We couldn’t do our jobs without you and my mother is really happy with your service.

Client's daughter 

Frequently asked questions

Don't worry. Our complex care services are provided by specialists and practitioners from the NHS and other dedicated services. We also have qualified nurses on our team, diabetes specialist nurses etc. 

We will never ask a caregiver to undertake any support, equipment check, medication check or anything else that requires a qualified specialist practitioner. We work closely with all the health providers involved in your care.

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