About us

Why Choose Chestnuts Residential Care

Here at Chestnuts Residential Care Home, Weymouth, we will care for your precious loved one with the same tenderness and kindness shown to our own family members.

Personalised approach : Before someone comes to live with us, we develop a detailed personalised care plan in partnership with the individual and those closest to them. This plan documents a resident’s personalised care needs, life history, likes and dislikes and future goals. These care plans are reviewed once a month or whenever there is a change in the needs.

Families & friends support : We believe families and friends are an integral part of our home. They are welcome to visit at any time and to play an active part in their loved ones’ lives. We support family members by running regular carer events and offer advice whenever needed.

Rated 'GOOD' by CQC : Chestnuts is inspected and rated as ‘GOOD’ in all the 5 areas measured by the industry regulator, the Care Quality Commission.

Family run : We are a family run business grounded in values that put our residents first. There is direct involvement from the Directors, at a detailed level.

A 'home' not a 'hotel': Promoting homeliness, comfort and familiarity.

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Why Choose Neways at Home

Neways at Home in Weymouth differs from many other care providers in that it’s family-owned and run. Our home care services are the core values of treating people well and insisting upon high standards.

Our home care in Weymouth is different : Our staff are there to listen and support your wishes and preferences whilst professionally assessing your needs. We stay in close contact with other people who support you (both family and friends, and other healthcare professionals), keeping meticulous records which you and those close to you can access easily.

• Round the clock support, 24/7 care
• A full 60-minute care visit
• A thorough Personal Care Plan for every individual
• Care delivered by highly trained CareGivers
• Respect, consideration and support for everyone

Why are we different?

We are responsive – Clients and their families can contact us at any time. Care managers are available 24 hours a day, seven days a week, and 365 days a year. Our Clients’ wellbeing is always our top priority. We want the best for them at all times.

We are selective – We employ only the best CareGivers and give them thorough training before we carefully match the right CareGiver with the right Client.

We are flexible – If a Client or family member is unsatisfied with a particular CareGiver, all it takes is a phone call and we can match our Client with another suitable CareGiver.

We are protected – We carry all of the necessary liability insurance coverage so that all of our Clients and their families are fully protected. In order to ensure only the highest quality staff support our Clients, all our CareGivers are employed directly by their local office. All staff undergo rigorous Disclosure and Barring Service (DBS) and reference checks, together with ongoing training. For this reason we will not use agency staff.

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